1. Introduction
Hipsflora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://hipsflora.site and use our services.
2. Data Controller
Business Name: Hipsflora
Address: Level 5, AIA House, 5-7 Byron Avenue, Takapuna, Auckland 0622, New Zealand
Email: message@hipsflora.site
Phone: +64 9 623 4812
3. Information We Collect
3.1 Personal Information
We may collect the following personal information when you use our contact form or interact with our website:
- Name
- Email address
- Message content
- IP address
- Browser type and version
- Device information
3.2 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
4. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send you information about our services (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
- To analyze website usage and performance
5. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: You have given explicit consent for processing your personal data
- Legitimate Interests: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is necessary to comply with legal requirements
- Contract Performance: Processing is necessary to fulfill our contractual obligations
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist in operating our website and providing services
- Legal Authorities: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions: 3 years from the date of submission
- Cookie data: As specified in our Cookie Policy
- Analytics data: 26 months
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Lodge a Complaint: File a complaint with a supervisory authority
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
10. International Data Transfers
Your information may be transferred to and processed in countries outside of New Zealand. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: message@hipsflora.site
Phone: +64 9 623 4812
Address: Level 5, AIA House, 5-7 Byron Avenue, Takapuna, Auckland 0622, New Zealand